A.C. Moore’s recent announcement added one more entry into the list of retailers closing all of their stores. A.C. Moore—the American retail chain company—is shutting down all 145 stores, stated Nicole Crafts, A.C. Moore’s parent firm.
Besides, the company’s 40 closing sites will be utilized by Michaels, which is the biggest US-based arts and crafts retailer. Anthony Piperno, A.C. Moore’s CEO, stated, “For more than 30 Years, our stores have been offering services to the creative community with a huge collection of art and craft materials, with one common focus, the consumer. However, similar to the current critical situation faced by numerous retailers, it is difficult for us to work and compete on a national level.”
The firm stated that it will share further plans on the closings shortly. It will complete the previous online orders but will not accept additional online orders from this week. The firm did not give details on if people can now buy products from its Black Friday sale.
On a similar note, Michaels announced the hiring of Vidya Jwala for the firm’s recently created position of Chief Customer Officer. With this new role, Jwala will head the marketing, IT, loyalty, customer relationship management, external vendors, and business analytics. He is supposed to put efforts into advancing Michaels’ customer experience by creating omnichannel, customer-centric business plans across all physical, digital, and social interactions within the brand. Earlier, Jwala was working as the Chief eCommerce and Supply Chain Officer at Dick’s Sporting Goods.
Furthermore, Michaels announced the promotion of Mark S. Cosby—the provisional CEO—as the CEO. Cosby stated, “These changes will advance our capability to perform against our long-term plans and assist us in delivering value to our stakeholders and customers. My aim has been to bring together the right talent to offer our customer-centric strategy.”
