Shoppers can now order bananas, chicken breasts, a puzzle and a television in the same purchase on the Walmart app for curbside pickup or delivery.
The retailer has combined its Walmart Grocery app with its main app to allow consumers to shop for items in multiple departments, much like a trip to one of the company’s supercenter stores.
Until the recent upgrade, shoppers could only pickup groceries at curbside but were able to order items from other departments for pickup in the store.
The COVID-19 pandemic sped up Walmart’s plans to integrate the apps because of a surge in online and mobile shopping, Walmart Chief Customer Officer Janey Whiteside said in an interview with USA TODAY Wednesday.
“The way I think about it is we don’t ask customers to go to two separate stores to complete their shopping,” Whiteside said, “So why do we ask them to do that with two apps?”
Because of the pandemic, shoppers have been turning more to curbside pickup and delivery to limit trips inside stores. Walmart saw its online sales grow 74% it reported Tuesday.
“As we’ve seen customers move over and start shopping in this new experience, we’ve also seen an uptick in general merchandise,” Whiteside said. “So when they’re buying their groceries, they are actually buying other things that they needed like toys, gardening tools, puzzles and nail clippers.”
When ordering through the Walmart app for pickup and delivery, shoppers need to select an appointment time and have an order of at least $35 to checkout. With the increased demand, Whiteside said the company has added more appointment slots in recent weeks.
The Walmart Grocery app continues to work for now but shoppers are being encouraged to switch to the upgraded app.
Follow USA TODAY reporter Kelly Tyko on Twitter: @KellyTyko
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